The Plant Ward
Greenhouse Visit
Greenhouse Visit
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Plan your visit with us! Use this option to schedule a time to pick up your order or enjoy a shopping trip to the greenhouse. Each appointment can accommodate up to 2 vehicles and 6 people.
Perfect for:
- Picking up online orders
- Exploring available plants in person
- Visiting with friends or family (groups of up to 6)
- Repotting services
What's included:
- Guided or independant shopping
- Plant care tips and advice
- Photo opportunities
- Q&A with Matt or Kaila
Please do not arrive more than 5 minutes before your scheduled time slot without prior communication.
Parking: You can pull right up in front of the greenhouse when you arrive.
To help reduce waste and promote sustainability, we kindly ask that you bring your own bag, box or crate for your purchases. This small effort makes a big difference for the environment!
Greenhous Address: 16 Bethany St, Worcester, MA 01604
We’re at the very end and slightly behind the green building. Follow the building to the greenhouse.
Please note: This is a free visit that requires advance booking. This helps us provide you with the best experience while keeping the greenhouse comfortable and accessible for everyone.
Shipping
Shipping
We ship orders the following week on Monday-Wednesday after purchase. From November to May, shipping rates may be higher due to added protection, including extra poly-fill, quilt batting, and a 72-96 hour heat pack.
Our plants are packaged with incredible care. however, we are not responsible for carrier handling. Please notify us ASAP if you need to have us hold your order for poor weather or time away from the shipping address.
Once shipped, you’ll receive a confirmation email with tracking details. While our plants are preventatively treated, we recommend quarantining new arrivals for 3 weeks.
Shipping stress may cause wilting or browning, especially with variegated plants. Place your plant in indirect light, water as needed, and wait 2-3 weeks before repotting. Humidity can help plants recover faster.
Return policy
Return policy
All sales are final. However we are always here to help you navigate any concerns that you may have. We take pride in our pest management prevention techniques. However we still recommend to practice good quarantine habits with new plants by keeping them away from other plants in your home for a minimum of 2-3 weeks.
